We recognise that any claim can cause distress so we’ve tried to make the process as simple as possible.
Please call our 24 hour claim helpline on 0345 300 4006.
HELPFUL INFORMATION TO HAVE BEFORE YOU CALL
You can help us process your claim more quickly if you are prepared with the appropriate information. However, please do not delay in reporting your claim if you do not have all of the information detailed below:
- Policy number
- Master policy number RKL114818 (this is detailed on your policy schedule)
- Your address
- Description of loss
- Date of loss
- Location of loss
- In the event of theft, loss of property or vandalism, contact the police immediately and obtain a crime reference number